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POSTAL ADDRESS
SUKL
Vanwall Road
Maidenhead
SL6 4UW
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After Sales Service
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Please Click Here to download our Seiko Turnaround Times PDF
Please Click Here to download our Seiko Terms and Conditions PDF
Following a system transition Seiko Customer Service UK has been going through some changes.
Our improved processes have put us back on track to ensure we can resume our hard-won and long-established reputation of "Great" Customer Service.
Note: Watches sent to us for service, exchange or repair; within approx. 5 days you will receive a notification email or estimate once the watch has been assessed.
If you have not provided us with an email address, we will contact you via postal letter.
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The Customer Service department will be available to help you with telephone enquiries from 8:30am - 5:30pm Monday to Friday.
Excluding Public Holidays.
Regretfully, we can no longer accept walk-ins or drop-offs at our Service Centre.
Watches must be sent via post.
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Does your watch need a new battery and water resistance sealing? Will your watch look better with a new glass? Then send it to us at SUKL, Vanwall Road, Maidenhead, SL6 4UW. Please see the FAQ for more information.
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- Look at our Privacy Policy to see how we protect your information.
- If you have a question you wish to ask then please read our Frequently Asked Questions page before sending an e-mail or telephoning Customer Services.
- If you need a manual for your watch then visit our Seiko UK website and click on the 'Service' link.
- Click here to add this page to your bookmark/favourite list. Note: if you have previously saved a bookmark for this page, please remove it and update it using the link provided.
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- Use the Tab key to move between boxes and to the Login button.
- This website is only available in English.
- All public customers (ie. member of the public and stores that do not have a trading account with Seiko UK Limited) will receive a letter containing their username and password shortly after their repair has been booked into our system.
- All trade customers will have previously received their username and password notification by post.
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If you wish to contact our Customer Services Department please call 01628 770988,
alternatively you could send an e-Mail to
Registered Address: Seiko UK Limited, SC House, Vanwall Road, Maidenhead, SL6 4UW
Company Number: 1032911, Registered in England
VAT Number: GB 849 7683 56
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