Vanwall Road
   SL6 4UW
Seiko UK Limited 
After Sales Service  

Welcome to Seiko UK After Sales Service.
Please enter your Username and Password as notified to you.

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Please Click Here to download our Seiko Terms and Conditions PDF

Following a system transition Seiko Customer Service UK has been going through some changes.
Our improved processes have put us back on track to ensure we can resume our hard-won and long-established reputation of "Great" Customer Service.

Note: Watches sent to us for service, exchange or repair; within approx. 5 days you will receive a notification email or estimate once the watch has been assessed.
If you have not provided us with an email address, we will contact you via postal letter.

The Customer Service department will be available to help you with telephone enquiries from 8:30am - 5:30pm Monday to Friday.
Excluding Public Holidays.

Regretfully, we can no longer accept walk-ins or drop-offs at our Service Centre.
Watches must be sent via post.
Does your watch need a new battery and water resistance sealing? Will your watch look better with a new glass? Then send it to us at SUKL, Vanwall Road, Maidenhead, SL6 4UW. Please see the FAQ for more information.

  • Look at our Privacy Policy to see how we protect your information.
  • If you have a question you wish to ask then please read our Frequently Asked Questions page before sending an e-mail or telephoning Customer Services.
  • If you need a manual for your watch then visit our Seiko UK website and click on the 'Service' link.
  • Click here to add this page to your bookmark/favourite list. Note: if you have previously saved a bookmark for this page, please remove it and update it using the link provided.

  • Use the Tab key to move between boxes and to the Login button.
  • This website is only available in English.
  • All public customers (ie. member of the public and stores that do not have a trading account with Seiko UK Limited) will receive a letter containing their username and password shortly after their repair has been booked into our system.
  • All trade customers will have previously received their username and password notification by post.
If you wish to contact our Customer Services Department please call 01628 770988,
alternatively you could send an e-Mail to
Registered Address: Seiko UK Limited, SC House, Vanwall Road, Maidenhead, SL6 4UW
Company Number: 1032911, Registered in England
VAT Number: GB 849 7683 56